Customer Service

Common forms

Automatic Payments

Automatic Loan Payment - Authorization Form

Automatic Loan Payment - Cancellation Form

Vehicle Relocation & Shipping

Vehicle Relocation & Shipping Request Form

Direct Deposits

Direct Deposit Form - Checking and Savings

Direct Deposit Form - EASE by Bank of Hawaii Accounts®

Credit Report Dispute Form

Credit Report Dispute Form

To file a dispute regarding the accuracy of information that we have provided to one or more consumer reporting agencies, please be prepared to provide your name, your loan account number, some identifying information, and a detailed description of why you feel the information is inaccurate. Alternatively, you may file a dispute with any of the following three (3) Credit Reporting Agencies: Equifax, Experian or TransUnion.

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