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Bankoh by Phone®

One number gives you immediate access to all your Bank of Hawaii accounts and services.

In Hawaii: 643-3888
In U.S. and Canada: 1-888-643-3888

Bankoh by Phone is a free service to all clients having a Bank of Hawaii personal or business account.

Features and Benefits:

  • 24/7 access from any phone line
  • Check account balances
  • Obtain pending transaction activity
  • Transfer funds
  • Apply for a loan
  • Change a Debit card PIN
  • Place a temporary block on a Debit card
  • Debit card activation
  • Place travel notification on a Debit card

Activate Bankoh by Phone and PIN Set Up:

First timer users, to activate your Bankoh by Phone service, simply call:
In Hawaii: 643-3888
In U.S. Mainland and Canada: 1-888-643-3888
In Guam & Saipan:
In Palau:

If you are a business client, please contact your relationship officer or visit any Bank of Hawaii branch to activate your Bankoh by Phone service.

  1. Call Bankoh by Phone and select option “1”
  2. Enter your account or debit card number, followed by the # key
  3. Enter your default PIN, followed by the # key
  4. The system will prompt you to change the default PIN to a new customer-selected PIN
  5. Enter your new customer-selected PIN
  6. Re-enter your new customer-selected PIN
  7. To confirm your PIN change, please enter your old PIN (which is the default PIN)
  8. Once these steps are completed, Bankoh by Phone is activated

Requirements and Other Restrictions: